|Info for Parents
Child Contact Centres
so that parenting needn't end when a partnership does
What is a Child Contact Centre?
A Child Contact Centre is a safe, friendly and neutral
place where children of separated families can spend time with
one or both parents, and sometimes other family members. It is
a child centred environment that puts the needs of the children
What is it like at a Child Contact
The most important people in the Child Contact Centre are
the children. We aim to create a warm, sociable atmosphere
where you and your children can relax and enjoy yourselves.
The Centre has an area with a variety of games, toys and books
for children of all ages. Tea, coffee and other refreshments
are provided. You may want to bring along some favourite toys,
special drinks, or other things you might need such as nappies.
The Child Contact Centre is run by fully trained volunteers
or staff. They are impartial, so they do not take sides.
They work to a strict confidentiality policy and have been
through an enhanced Criminal Records Bureau check.
It is advisable for you (the parent) and your child or
children to come and see the Centre before your first arranged
visit. This will help you get to know the Centre and the staff,
and make your first visit easier.
Do I have to meet my ex-partner when I go to
Not if you don't want to. Parents are responsible for
their children at all times while at the Centre so you will
have to wait with your child until your ex-partner arrives.
However, the Centre staff can deal with the handover of your
child so you don't need to meet your ex-partner.
What happens if I can't come at a time when
I've arranged a visit?
Let your ex-partner and the Centre Co-ordinator know as
soon as you can.
Does the Centre make any reports about
A Child Contact Centre is independent of the courts,
social services or any other statutory agency. We do not make
verbal or written reports about visits, apart from the dates
and times of attendance. The only exception to this is if we
believe that a child is at risk, or if a member of staff,
volunteer or Centre user is at risk of harm.
Is there anything I need to do?
As this is a special time for children to spend with
the parent they no longer live with, we ask that new partners
do not attend the Centre. Also, please keep disagreements out
of the Child Contact Centre. Remember that your child is
hurting too. Make this a happy time for them.
Some general information
The Centre provides a healthy snack during session. This
includes toast, fruit, yoghurt and juice.
Parents are welcome to bring in their own snacks or toys
for the session.